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Making Business Mobile: Why you’re losing if new tech isn’t on your agenda

B2B Tech Business

Enterprise apps will grow five times faster in 2017 say Gartner in a recent study.

With companies still scared of going digital, the race to stay profitable and competitive will favour the brave. Enterprise mobility has been proven to drive high productivity and improve process.

So what is an Enterprise App?

In short, it’s an application that fixes bad business processes. They basically take the pain away from doing specific tasks. Forbes defines them as a “combination of enterprise big data, powerful analytics and employee mobility”. And that makes them “a “must have” for any competitive business”!

Enterprise Apps – why now?

This sudden explosion of the Enterprise App is mostly down to smartphone use. Google’s Consumer Barometer shows that 96% of people under 25 in the UK own a smartphone. Most developed countries are well past the tipping point and the majority of Digital Media is now consumed on mobile.

There has also been a rise in BYOD (“bring your own device”) at work. Using smart tech then is a lot easier today than in the days of the “company phone”. Again, Garter predict that by the end of 2017, 25% of enterprises will have an enterprise App Store!

Where to start?

You should start with finding the problems your staff or customers are currently battling and the impact on their productivity or user experience. Here are some questions that will help make the case for new tech:

  • What problem(s) is the app/tech trying to solve?
  • Who in the company will use it?
  • Why will they use it?
  • What does success look like?
  • What’s my Return on Investment (ROI*)?

*A good ROI on tech by the way will show greater results in years 2 and onwards due to the up-front cost of implementation and gradual automation.

Get ready for Disruption!

Leslie Wilcocks, Professor of Technology Work and Globalisation at LSE, says: “Technology will disrupt pretty much everything between now and 2025.”

According to the GEP Procurement Outlook 2016, there are 5 so-called “super trends” when it comes to enterprise evolution:

  • High impact of geo-politics
  • Shift of economic power to the USA and emerging economies
  • Continued decline in global commodity prices
  • Increased impact of climate change
  • Push to Digital

It is this fifth trend that caught Professor Wilcocks’ eye however. He believes that much of the innovation being seen in areas such as procurement comes from digitisation. The development of the following technologies in particular are set to ramp up radically in the next 5 years:

  • Social Media
  • Mobile Technology
  • Analytics (Big Data)
  • Cloud Service
  • Blockchain
  • Robotics
  • Automation
  • Internet of Things
  • Digitisation or Digital Production

In order to keep up in the tech race, businesses will need to be a lot more agile as they gear up for process innovation.

The future of Supply Chain

The disruption has already begun so organisations are playing catch up almost from the start. To ensure they are not left behind and lose their competitive edge, businesses will need to start working on the following areas:

Organisational – redesign strategy on a functional, geographical or regional level

Technological – procurement and finance will need to be integrated to work better through increased connectivity and real time data

People – traditional structures aren’t suitable for the digital era. Human talent in the digital supply chain should be organised as a diamond, providing a streamlined hierarchy, and better training across the business

Automation has been shown time and again to boost productivity. It’s estimated that by automating processes, an extra 3-4% can be added, on top of the efficiencies found in other measures.

So, are you making decisions for the future to keep competitive? Or have you “got a process in place already” and hindering your staff, minimising your profits and risking the future of the business by “sticking with what you know?” Be honest.

Resources: Procurious & Puca

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